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| 1. SHOPPING INSTRUCTIONS 2. SUPPORT INSTRUCTIONS |
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| SUPPORT INSTRUCTIONS |
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| (a) Go to giwia.com.au |
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| (b) Provide your credentials |
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| (c) CLick on "Book a support" from the left side menu.( This option is activated if you have credit support time morethan 15 minutes.) |
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| (d) Type your problem and Click on connect to support. ( It automatically send informations to our support team) |
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| (e) After 3 minutes check your registered email for token information |
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| (f) Read the instructions carefully to get support. Our support engineer will connect to your machine and will fix the issue |
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| (g) After the support session we will automatically deduct the usage time from your credit |
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