» Web Hosting: FAQ


My FrontPage forms are giving errors
If you have created your website using Frontpage and uploaded it to the server, your forms may return the following error:

"FrontPage Run-Time Component Page
You have submitted a form or followed a link to a page that requires a web server and the FrontPage Server Extensions to function properly. This form or other FrontPage component will work correctly if you publish this web to a web server that has the FrontPage Server Extensions installed. Click the arrow to return to the previous page."


If this is the case - that means that you uploaded the forms using the wrong (FTP) method, instead of HTTP. To fix the problem:

1. Login to TheConsole, click "Web Hosting" for your domain name, then click to reinstall Frontpage server extensions.
2. Open up your Frontpage program, and click "Publish Web". In the settings window, tick "HTTP" method.
3. Enter "http://www.yourdomain.com/" in address field and click Publish.
You will be asked to login at which time you enter your login details emailed to you with confirmation of your order. Note: "yourdomain.com" is the domain name which you ordered the hosting package for.

Setting up Dreamweaver to connect to FTP server
When you setup your Dreamweaver's site options on connecting via FTP to publish the site, fields to consider are:

1. FTP hostname: ftp.yourdomain.com (where yourdomain.com is the domain name for your website)
2. Host Directory: Leave this field blank
3. FTP username and FTP password are sent to your by email with confirmation of your domain name     product setup.
4. Select to use PASSIVE FTP, as our FTP server does not allow ACTIVE connections.

How to Create a New Network Place
To create a new network place, you must have the necessary permissions to access the network resource. To create a new network place:

1. Click *Start*, click *Control Panel*, and then click *Network and Internet Connections*.
2. Under *See Also*, click *My Network Places*.
3. Click *Add a network place*. The Add Network Place Wizard starts.
4. Click *Next* to continue.
5. Click *Choose another network location*, and then click *Next*.
6. In the *Internet or network address* box, type the name of the network share that you want to use, or click *Browse* to locate the network share that you want.

Can you recommend any Email Marketing tools?
We currently do not provide an online Email Marketing tool, but can provide recommendations of industry standard tools, which are affordable and effective.

iContact

iContact allows businesses, non-profit organizations, and associations to easily create, publish, and track email newsletters, surveys, blogs, auto responders, and RSS feeds. Pricing is based on the size of your list and the frequency of use. Take a look at their website for more information.

Interspire SendStudio

PHP script solution, which can be installed directly onto your website for management of email marketing. SendStudio allows you to provide your clients with a complete private label email marketing software and autoresponder solution that looks like you built it in house - complete with your logo, color scheme and branded end-user guide. Check the website for pricing.


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